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LONG TERM CLIENTS |
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| Serving national and international clientele | |
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We feel fortunate to have a number of long-term clients, many of whom
are decades-old customers, whose loyalty we enjoy re-earning each and every year. Whether we are providing exhibit asset management for a small or large architecture program or designing a new exhibit for a first time exhibitor, we endeavor to treat you as if you are our only client.
We provide exhibit design and exhibit management to a number of Fortune 500 and Fortune 100 companies, like Merrill Lynch, Nikon, and Cintas, but our most important client is the one we are serving right now.
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CLIENT THOUGHTS |
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| A few words from those who know us | |
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Downing feels fortunate to receive a steady stream of reinforcement and thanks from our clients for our products, efforts, and goodwill on their behalf. Here's a sampling of excerpts from the extemporaneous e-mails and letters sent to us.
From clients utilizing our exhibit asset management programs:
" Our Booth Ranked #1 among Pool Cue Manufactures, no close 2nd. The booth did an excellent job displaying our products. In the end, the booth was beautiful, but allowed the product to be the focal point. Downing preformed well under a time crunch. Booth was shipped and available when promised. Tower setup was amazingly easy. Very few steps to build an 8' tower. Logo could be seen from anywhere in the booth or around the booth."
~ Steve Suhm - Marketing
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". . . the people who set up the booth could not have done a better job. Our department VP and the CO branch manager walked into the booth anticipating making changes before the show opened, and everything was absolutely perfect. They went for a beer instead! . . . They were delighted with how well everything was orchestrated."
~ Laura Migliore - Marketing Executive
"I wanted to extend a thank you for your efforts on the new (company) booth. The entire executive team was in attendance for this event and all were very impressed with the booth. Thank you for your guidance on the design, assistance with services, and coordination of the install & dismantle. As I told Donnie --- Downing gets an A..."
~ Cara Tanner, Creative Services Manager
"The booth looked more professional and 'Eye Catching' than any other booth (Company name) has ever had . . . the logistics of the show were handled and the booth was ready to go well before the show opened . . . we had other exhibitors commenting on the look and professionalism of our booth as well . . . we look forward to working with Downing Displays in all our Trade Show needs."
~ Doug Kershaw - Marketing Services Manager
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From clients purchasing exhibits and graphics:
"We've just set-up the 10x10 and not only was it the easiest pop-up anyone's ever put together, but it's by far the best looking booth anyone's seen. Great work on printing the graphics. The 'S' shape with the white space for a projector adds so much to the display. Looks phenomenal. Thanks again!"
~ John Leavitt - Marketing Executive
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"Hat's off - the (show) went incredible. He said they rocked and blew themselves away. People were in line taking photos of their booth. (He) was almost at tears with joy and thanks. Yippee."
~ Denise Peterson-Morecroft
"I would like to thank you and your staff for the quality display you created for us. It was a 'Hit' at the show . . . the display arrived, on time, the day before the show . . . In today's fast paced environment, it is all too often that customer satisfaction takes a back seat to commissions and deadlines. It is refreshing to know that there are still companies and sales people that care about the customer. "
~ Richard Cassano - Director of Marketing
"...I would like to express our appreciation for a job well done in creating a wonderful donor display for us. We are so pleased with the display that now stands proudly in our lobby and is also portable to take to various fundraising functions. ...what a pleasure it was to work with Carl and Joe. They were good listeners and executed exactly what we needed in a custom display. We couldn't have asked for better service. They seemed to love what they are doing and it showed. ...we will definitely return to Downing Displays for our future display needs."
~ Tiffany Adams, Director of Planned Giving
"I am writing to let you know about the extraordinary job that Neil and your organization did in producing our booth for the most recent National Realtors conference we attended. The only thing better that the fact that Downing Displays offered the widest assortment of customizable audio/visual booths was the fact that Neil had examples and solutions for all of our needs at his fingertips. ...most importantly, he helped us with the little details we wouldn't think of because it was our first time to a major conference. WE made tons of great contacts and sales at the NAR conference and we created quite a buzz for the first time there."
~ Walter Bressler, III, National Sales Director
"I am very pleased with every aspect of the order, right down to the packing! Please share my thoughts with the engineers, carpenters, packers etc. They all did a great job, and were very helpful throughout the entire process with suggestions, and the many changes that were made along the way. But, most of all thank you for your expertise, patients and for all of the effort you gave to the order. Now, I can't wait to see the Towers!"
~ Mary Ellen Smith, Events Coordinator
"I just wanted to say thank you for the beautiful display and the extremely quick turn around time. I looks great and it's exactly what I was hoping for".
~ Christine Russell, Director, Sales & Marketing
"I just wanted to let you and your team know that we are appreciative of your hard work and dedication to your client's needs. It is so nice to find another company that has a similar work ethic to our own."
~ Tracie Schlich
"I just wanted to thank you so much for the wonderful job you did with our order last week. You were given a very short time crunch and asked to modify our graphics and view them; I had to send them off with my boss and our booth to a conference. But he called to tell me they looked very nice and the new lights we ordered and have on the booth really make a difference and that he was very pleased.
It's such a pleasure to work with a great company that we can count on especially in those time crunches. Thanks a lot and keep up the good work!"
~ Jennifer Kraft, Marketing Coordinator
"Thank you (and your staff) for all of your hard work, great service and superior quality. You guys are great to work with and we really appreciate everything you guys have been doing for us!"
~ Todd Lott, Manager, Marketing Communications
"...I would like to personally thank you for your assistance with the Job Fair Display. You and your company allowed us to complete the job and made it look very professional. The quality of product, professionalism and urgency you and your company provided should be sought after by your competitors.
Thanks again for your assistance. We look forward to doing business with your company in the future."
~ Keith Clay. Corporate Recruiter
"Thank you so much for all of your help on our Reflections display for this year's Offshore Technology Conference. It is very easy to blend into the background at a conference like this, but with your ideas and the creativity of your art team, the display came together beautifully.
...I have complete confidence in your and your company, and I will without a doubt pass on your information if I ever run across someone in need of such services. Thank you again."
~ Alli Bledsoe
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